Anthony Customer Reviews
Listen to Toby Tobin’s Testimonial
Our experience with Anthony was excellent from the first call until they removed their shoe covers to leave upon completion of a new York central air system installation. We were very satisfied with many aspects of our experience. After notifying Anthony we were interested in a quote for a new system to replace ours that was currently inoperable, Kevin was at our home within a few hours to do a full Method 7 evaluation and provide the quote which he did in one visit with the use of the tablet all of the teams carried to stay connected and share information. Anthony was very competitive with the two other bids, we chose them the same evening and had an installation of the new York system scheduled for the next day at noon. The installation team Juan, Ramon and Reese arrived as scheduled and stayed with the task until completed at 9PM that night. The installation team was very professional in completing all phases of the job from removal of the old system, placement of the new unit and completing all of the extensive sheet metal, electrical and plumbing requirements as needed based on the existing conditions in our home. They were obviously well trained in all phases of the installation and had a culture of excellent workmanship they said was the result of inhouse training by Anthony. Our satisfaction and meeting all of the current code requirements was a priority in all phases of the job. Once completed, the new system was fully tested, the work areas were cleaner than when they arrived and we were schooled in operation of the new system including the Nest thermostat we had added for improved control of our system. The attention to details, professionalism and commitment to get the job done no matter the obstacles was very much appreciated. My only issues now are getting the dog to go outside to do his duty, me going outside to finish mowing and I may have to open a vent in the basement to cool it since we no longer have any leaks in our duct work to keep the basement cool. We look forward to the continued service and support of the Anthony team.
Richard N. Kansas City, MO – A/C Installation
We used Anthony twice and had Caleb the Plumber twice. He did a great job! He replaced a housing in our shower the first time and replaced an ancient water heater after we moved into our new house. He not only did great work, but showed us how to adjust the temperature so that the hot water is capped at a certain level (we have a baby so we don’t want her scalding herself). He did a beautiful job and showed up on time both times. He was clear about what he was doing and answered all our questions. He also didn’t try to upsell us on the water heater which is appreciated.
Ali C. Lees Summit, MO – Plumbing Repair
Anthony PHC is the ONLY company that I will have out to my home for any services that we need. We have used them several times and without exception we have been highly impressed with them in regards to professionalism, communication, promptness, and quality. Most recently Jeff came to our home for a same day service because our A/C wasn’t producing cool air. He was fast, efficient, and friendly. I would recommend them to anyone without hesitation.
Noah C. Olathe, KS – A/C Repair
Anthony PHC is the best HVAC provider I have ever used. Their expert service, personal and professional attention to the customer is unparalleled. I have a service contract with them. Spring and Fall… my furnace and AC is checked. It gives me the peacce of mind knowing they will take care of all my needs in HVAC. I also love the fact I can have my same service person all the time. Quality. Quality. Quality!
Jackie M. Lenexa, KS – A.S.A.P. Customer
First experience with Anthony and I have been blown out the water with just this visit. I was recommended to Anthony and I would do the same: Efficient diagnosis, quality replacement parts, and conscientious personnel.
William R. Liberty, MO – A/C Repair
I’ve had Anthony Heating and Cooling ASAP service for approximately a year-and-a-half. Today technician Jarvis came to my house and conducted maintenance service on my heat pump. He did an incredible job I was extremely impressed by his professionalism and his knowledge and the care that he took on the system.
Danny T. Kansas City, MO – Heat Pump Tune-Up
Kyle was an exception for the industry and gained my confidence as a 1st time customer during my AC tune-up with your ASAP program. He was clean & respectful, and his knowledge and willing to take the time to explain what he was doing amazed me. We have been disappointed with other HVAC companies in the past and felt reassured by your company and representation by Kyle. Still baffled that all readings and report showed the unit working like it should since we felt it was falling short with the comfort in the home but glad to know it was not on the brink. Thanks to Kyle, I am requesting he be our regular technician.
Heather A. Overland Park, KS – Plumbing Repair
Bobby was a very professional and helpful young man. He helped sweep the standing water down the drain once he cleared the line. I would highly recommend Bobby for an outstanding service call.
Stefanie P. Olathe, KS – AC Tune-up
It’s nice finding a reliable and courteous company, similar to finding a reliable car repair place… you don’t leave them. Chris was a breathe of fresh air when it came to letting someone in my home, educating me on my appliances and simple upkeep. Thanks for all you do!
Cindy S. Overland Park, KS – Plumbing tune-up
I was extremely pleased with the service Scott provided. His plumbing inspection was very thorough. This is the first time I purchased the ASAP for plumbing and it is well worth the cost.
Mark & Peggy W. Raymore, MO – AC Tune-Up
We have just recently bought an air conditioner and furnace from Anthony and each person we have dealt with was very nice and helpful giving information when we asked. So we are very pleased with the system and will continue to tell others about Anthony.
Dianna K. Raymore, MO – AC/Furnace Install
Larry went above and beyond at our house yesterday. My wife called freaking out that there was a mouse in the basement. Larry on his own accord took care of the situation and saved the day. Most people would not have cared but Larry did. I have about 100 plus employees that work for me and wished they were like Larry. Thanks again.
Andy L. Kansas City, MO – AC Repair
Jim was very good. My furnace had stopped working, I have a boiler and in floor radiant heat in my floor. He found the problem and took care of it. He located the piece, went after it and installed it. It is working fine. I have been more than satisfied. Thank you so much.
Betty B. Overland Park, KS – Boiler Repair
Very professional, excellent customer service. Explained what, why, how to double check items. Appreciate very much knowledge and giving me tips to help me day to day!
Luanne K. Overland Park, KS – Furnace Repair
Kyle was on time, polite, knowledgeable and he was able to describe what he was doing and what needed to be done so that I understood completely.
Deanna S. Overland Park, KS – Furnace Repair
Ed was amazing in helping me navigate my basement over the phone to shut off my main line. Stefanie (dispatch manager)….was equally great in tracking Ed down to help me during an emergency. Sadly, Ed knows my basement better than me! Ryan was great in finding a remedy to my situation ASAP! Great team, great work, I’m forever grateful!
Elissa H. Kansas City, MO – Plumbing Repair
Your plumber, Scott, prevented me from serious injury or worse. He removed my 33-year old in-ground grill and capped off the gas pipe in the basement. I am grateful.
M. Connelly, Overland Park, KS – Plumbing Repair
I don’t have any room on the comment card to express how awesome Kevin is, he is courteous, friendly, knowledgeable, skillful with great technical experience. I mean, we have NEVER in our entire life had such great service!
H. Pfeifer, Lee’s Summit, MO – Air Conditioner Repair
The Comfort Adviser from Anthony came out the same day and measured the rooms in our house and discussed our needs. He indicated that the unit we had was bigger than we needed, and was probably causing our utility bills to be higher than necessary. He never tried to sell us more than we needed, nor did he try to push any particular brand. He applied the total cost of the repair bill to the new cost of the whole new system. He explained in detail what Anthony would provide with the new system including all new piping and sheet metal in the basement and all new pad and connections outside , as well as a anti-theft device!
Everything he said they would, do they did. The Installers came out and worked from early morning to early evening and put in the new air conditioner and furnace. C.J. Really takes his talents seriously. I don’t even know if the man knows what taking a break or a lunch hour is. He is all about getting the job done right. He even put my old April Air unit down lower where I could easily reach it without a step stool. He is truly great.
Also when you call Anthony for anything the people who answer the calls are professional and wonderful. I always feel your business is only as good as the first line of communication that the customers make. First impressions are everything with customers. Anyway, we are so happy with our new air system. When we need maintenance or when we have any plumbing issues, we will call Anthony.
S. Conaghan, Olathe, KS – Air Conditioner Installation
I wanted to offer a compliment and express my gratitude to Gary. He came out to our house this morning to check on the fan connection to our AC unit. He fixed it in a few minutes and even fixed a minor whistle noise coming from the new indoor AC unit. He was very pleasant, knowledgeable, did a great job explaining things, and taking the time to listen. I would specifically request Gary or be excited to learn he was performing any service we may need in the future.
K. Head, Olathe, KS – Air Conditioner Repair
Matt did a great job on the plumbing fix that I needed. He was very professional and even finished earlier than he originally quoted which in turn saved me a little money. Overall, I have been very pleased with the service I have received from Anthony.
K. Neary, Mission, KS – Plumbing Repair
I’m an Anthony customer for 21 years. They send the same technician every time. They truly live up to their slogan, the “Technicians You Can Trust With Your House Keys”®.
Thank you for the fine service. Bryan was very knowledgeable and performed the service quickly. Anthony PHC is great!
They did a wonderful job with the installation. We have never had workman who were more thorough, consciences, and neat. They worked all day and even stayed until 9:00 at night to make sure the thermostat was working properly. We couldn’t have asked for more. Anthony will be the only ones we call from now on.
N. Foerschler, Kansas City, KS – AC and Furnace Installation
I want to thank you for caring about my safety last Friday and sending someone to check out my CO detector. It really feels good that you represent a company who cares about their customers. I appreciate your help in selecting a new air conditioner; you made it a pleasant experience.
M. White, Grandview, MO – AC Installation
They were very much about the customer. Took the time to explain everything to me. Were very careful in my home. Just a great company. Would recommend them to everyone.
D. Becker, Grain Valley. MO – Furnace Tuneup and Maintenance
We are just about to hit the 30 day mark with our new Noritz tankless water heater and are extremely pleased with every benefit it offers daily. It is well worth the investment just having an unlimited source of hot water throughout our home even in multiple source usage. Matt was the best in explaining with great detail the features, benefits and how it would be installed. Talk about a talented artist. Since we just moved in a short time earlier, you can bet I show this masterpiece when giving tours of our home to friends and family. Thank you Anthony and thank you for having a great tech or should I say artist, Matt Griffin.
D. Butterworth, Kansas City, MO – Tankless Water Heater Installation
Dear Anthony Plumbing, Heating and Cooling, just a note to say that we are so happy with our new Goodman air conditioner! Our home is more efficiently cooled, and we look forward to years of this! Installation was on time, and quick! We are happy to be loyal customers of yours. Thank you for your great customer care and excellent product line.
I want to let you know what a fantastic job Ed did last night! He replaced our 19 year old water heater. I was unable to be at home when Ed arrived but he made my wife feel very comfortable. He was very clean and even his truck was clean! We were very impressed with your service.
– C. Weneck, Overland Park, KS – Water Heater Installation
Your technician Chris was awesome. He came into my very hot house and explained everything. I liked this honest approach. He reviewed the thermostat and inside unit explaining everything he was looking for and why he was doing it. I know very little about the workings of the AC/Furnace unit and he pointed out several things I should know. Then he went outside in the hot humid weather and explained again what he was doing and why. He gave me price options and listened to my concerns. He addressed each and there was no push to pay for any service I didn’t want or couldn’t afford at the time. He was very thorough, honest, and especially helpful. I am so thrilled with the service I will recommend you to everyone. You truly provide excellent service at a reasonable price.
P. Petersen, Overland Park, KS – AC Repair
I wanted to write and let you know how much we appreciated the help from your technicians in getting our faucet hooked up after a kitchen granite installation. The technician installed the new garbage disposal and the drain, but there was a board in the way that prevented him from moving the nut up around the bolt end of the faucet. This was on a Saturday. Then, on Monday, with reluctance, the granite fabricator sent his installer out to remove the board and put other supports in. And then your technician came to secure the faucet, but discovered a hairline crack in the granite surrounding it. Then I called the fabricator for guidance and a fix for the crack, the guy went ballistic over the phone, blaming the plumber and threatening to call the police and to come and rip out the granite. He did give the OK for your technician to hook up the faucet, which he carefully did. He also took pictures of the cracks and emailed them to me so that I could take them out to show the fabricator. Basically, your technician was delayed in his work by this guy. He went above and beyond the call of duty in helping me out in a tough situation. I can’t thank you and your staff enough for all the help you have given us over the years, both with maintenance checks and repair work. All of you guys, and the other gals too, are the best. Thanks again.
– L. Kowalski, Kansas City, MO – Kitchen Faucet Installation
I had a leak on my ceiling this weekend and was not too excited about having to deal with it on Saturday. I found your ad in our neighborhood directory and took a chance. I can’t say enough nice things about your technician and what I assume your company stands for. Leaks are never fun, but you all proved this weekend it doesn’t have to be a headache and it doesn’t have to cost a bundle!
He explained pricing and the issue in detail and seemed extremely knowledgeable, like a technician should be. However, the outstanding and unique part was how incredibly, extremely courteous he was! He was the most courteous technician I’ve ever had in my home and I will certainly be calling you all again and referring you to my friends, b/c of him.
I wanted to say thank you for setting the bar so high for other companies. In addition, your technician has got to be one of your most valuable assets!
– G. Bitter, Olathe, KS – Plumbing Repair
Wanted to drop a note and let you know that it looks like they’ve done an outstanding job on the install. I was very pleased. We haven’t been able to test it out much yet since we’re still working on the house and have openings with nothing in them. However, my installer said the house actually got cold with the doors and windows open while they were testing the system, so I have high hopes.
They left the place cleaner than they found it. They actually left it MUCH cleaner than they found it. If you remember the utility room where the furnace was, they tidied everything up. It looks like they even took all the scrap foam in there and wiped them down and stacked them. I think they may have even mopped the floor in there.
I’m extremely impressed and have been telling my employers about how you guys work. I work for Kryger Glass, maybe they can take a few lessons and improve our customer service.
I’ll make sure I suggest you guys to everyone who needs any HVAC work done.
Thanks again, you guys have been the most pleasant part of this remodel. Let me know if you start refinishing hardwood floors…I need help there…
– K. Bingham, Grandview, MO – Furnace and AC Installation