Monthly Archives: December 2017

In this post, we’ll go over the parts of a faucet, easy troubleshooting techniques, and the faucet repair in Kansas City we offer if you need outside help. There are several issues that can plague your faucet, but a leaky faucet is the most common. Typically, a worn washer or cartridge is to blame for your faucet, though a worn valve seat in the body of the faucet may also be the culprit.

Reseating a Faucet

If you’re reseating a faucet, the first thing you’ll need to do is remove the valve. If possible, you should also remove the seat with a valve-seat wrench. Replace the seat with a new one. If needed, screw a reseating tool into the thread of the faucet body. Next, you’ll slowly turn the handle of the resealing tool to grind until you have a smooth surface. Once you’ve put everything back together, your faucet should work fine!

valve seat wrench faucet repair in Kansas city

Types of Valves

Working with valves can be tricky, but we’ll go through basic operation and repair to get you familiar with the setup. The valves found in domestic pipe runs control water movement throughout your home, but you can isolate the sections that require maintenance instead of replacing the whole system. When necessary, you can stop the water flow altogether via the stop valve. If these troubleshooting techniques don’t work, you’ll need to contact a company that deals with faucet repair in Kansas City.


This switch controls the main water supply flowing into your home, and it can normally be found between the fixture and the piping which come out from the walls or flooring. If the home is larger, multiple stop valves can be utilized in various areas of the system.

Isolating Valve

Isolating valves act as shutoff valves for the smaller areas of the plumbing system. In the instance that you have an issue with only one faucet, you can turn off its respective isolating valve.

isolating valve

Gate Valve

A gate valve should only be utilized in low-pressure pipe runs, but they can be used to isolate areas. You’ll be able to tell if it’s a gate valve if it has a wheel handle. They should not be used as control or regulating valves, but rather when minimum pressure is needed.

Drain Valve

The drain valves are situated along the pipe run and can be used to attach a hose when draining is required. You’ll need a drain valve key to use this valve.

drain valve faucet

Temperature and Pressure Relief Valve

The temperature and pressure relief valve removes pressure when too much builds up within the water boiler. Without this valve, your heater could explode. For residential homes, these valves relieve pressure at 150 psig and at 120 degrees F. When the T&P valve discharges, it’s a sign that something is wrong. The issue might be excess system pressure, low temperature relief, something in the water heater or too high of a setting on the water heater.

Pressure Reduction Valve

The pressure reduction valve is typically installed when your municipality’s water source is close to where you live. High water pressure is a great perk, but it can also increase your utility bill.

Stop-and-Waste Valve

A stop-and-waste valve is great for outdoor faucets, since it lets you drain water after the water has been turned off. It’s ideal for irrigation fitting, as it it keeps sprinkler lines from freezing in the winter.

stop and waste valve faucet repair

Check Valve

Check valves are also called ‘non-return’ valves, and they make it possible for water to flow in just one direction. Typically, these valves are used outside faucets and are built into the design. They prevent the siphoning of water down the supply pipe, keeping the water supply clean.

Dealing with Drips

Drips are caused when there’s seepage from the water supply. A watertight seal holds back incoming water when the faucet is off, fighting the pressure that’s used to move water through the pipes in your home. The seal is made up of a washer pressed against the faucet seat. Drips normally occur when one of these two parts isn’t functioning properly.

faucet chart

Replacing the Washer/Repairing Seat

Fixing the drip is usually a matter of replacing the washer or repairing the seat. First though, you’ll have to turn off the water supply at a nearby shutoff. If there isn’t a valve for individual fixtures, you’ll have to turn off the main shutoff. This cuts off all water to your entire home, so you’ll want to complete the fix quickly.

To disassemble the faucet, shut off the water supply, remove the faucet handle by unscrewing the screw on the stop or back of the handle, and loosen the top-mounted handle screw. Once the handle has been removed, remove the packing nut from the faucet assembly. You can use slip-joint pliers or an adjustable wrench to get the job done. Turn the pliers in the direction you would turn on the faucet to loosen the packing nut. Remove the screws anchoring the washer to release the stem, then replace if damaged. You’ll need an exact replacement (whether beveled or flat) to ensure the drip is completely stopped. Exact matches are necessary, because washers that are designed exclusively for cold water expand when they get hot. Once the new washer is connected to the stem, reinstall the assembly in the faucet. Put the stem back in place by turning it clockwise. Finally, reinstall the handle and put the buttons or discs back. Turn on the water and check to make sure the leak has been stopped.

Rubber Diaphragm

If you’re repairing other faucet types, there are different steps you’ll need to take. If your faucet uses a rubber diaphragm instead of a washer, for example, you’ll need to remove the entire faucet stem from the body of the faucet. This can be done with pliers. If you don’t wrap the top of the stem with tape, your pliers can damage the faucet parts. Sometimes a screwdriver is necessary to pry the rubber diaphragm from the bottom of the stem. You’ll want the replacement diaphragm to fit tightly around the base of the stem prior to reassembly.

rubber diaphragm faucet

Rubber Seat Ring

You might also come across a faucet with a rubber seat ring in lieu of a washer. You’ll need to hold the end of the faucet stem with pliers and unscrew the threaded center pieces at the same time. You’ll next need to remove the sleeve so you can put in a new seat ring. Double check to make sure the lettering faces the threaded part of the stem.

Spring and Rubber Washer

Some faucets have a cartridge-type stem faucet with a spring and rubber washer. You’ll be able to replace these by removing the cartridge from the body of the faucet then taking out the washer and spring. Besides inserting the new spring and washer, you’ll want to make sure that it lines up with the cartridge and fits snugly in the slots of the faucet body during reassembly.

Integrated Seat

Faucets that have the seat integrated into the stem require that you unscrew the stem nut from the base of the stem and take off the washer retainer and metal washer. The retainer has a rubber washer which you will replace with the new washer (bevel side up).

No Washer

In some cases, your faucet may not have a washer. In this instance, the hole alignment of two metal discs lets water flow through the faucet when turned on. With these types of faucets, it isn’t an easy fix. You’ll have to replace the entire valve assembly, which is where professional faucet repair in Kansas City comes in.

Single Lever Faucet

If you have a single lever faucet, you will need a specialized repair kit for the faucet type. Lucky for you, most faucet companies offer repair kits that come with instructions and pictures of replacement parts. The downside is that these repair kits can sometimes be hard to track down. Shut off the water supply before starting the repair/replace process, and follow the instructions step-by-step.

single lever faucet

Dealing with Noises

We all want a quiet home, but noisy faucets can ruin that peaceful silence! Normally these noises sound when you turn the faucet on or off. For those in newer homes, too-small pipes are normally to blame. In older homes, the formation of scale on pipes can cause noises. Unfortunately, new pipes will be necessary to restore peace and quiet to your home, meaning you will need to enlist the help of professional faucet repair in Kansas City.

The Washer

Oftentimes, this drastic step isn’t necessary—it’s all just a matter of your washer. The washer might be the wrong size, or it may not be held securely to the stem. To remedy the problem, simply replace or tighten the washer. In the case that the washer isn’t to blame, check the washer seat to make sure it hasn’t been clogged with residue. Sometimes, restricted water flow can create whistling and chattering noises. A simple cleaning should do the trick!

If a squealing noise is plaguing your home every time the faucet handles are turned, it’s most likely the metal threads of the stem binding against the faucet’s threads. For troubleshooting, remove the stem and apply petroleum jelly to the sets of threads. The jelly will resolve the noise issue and, as a bonus, make the handle easier to turn. Professional help will be needed if the stem threads or faucet body threads are worn.

faucet threads

Bonus tip: If the dripping noise is driving you insane, tie a 2-foot string around the nozzle and drop the string’s other end down the drain. Instead of plopping into your faucet, the water droplet will run down the string.

Faucet Repair in Kansas City

If you require faucet repair in Kansas City, contact us! Our 24/7 availability, trained professionals and reputation of reliability make us a plumbing company you can count on.

Anthony Plumbing, Heating & Cooling Voted Best Plumber in Kansas City

Who is the best plumber in Kansas City? Well, if you ask the readers of Pitch Magazine the answer is Anthony Plumbing, Heating & Cooling. Anthony PHC was voted as “Best Plumber” in The Pitch Magazine’s addition of “Best of Kansas City 2017”.

In response to hearing the news, Steve Burbridge, Owner exclaimed, “We strive to provide the best service experience every hour of every day so it is always great to get validation that I believe our hard working plumbers deserve.”

This award comes on the heals of being recognized as the “Best Plumbing & HVAC Company” in Johnson County by the readers of Lifestyle Magazine as well as “Best HVAC Company” by the readers of Leawood Lifestyle Magazine.

“It’s great to be recognized throughout the entire metro area!”, said Steve Burbridge. “We are very grateful for our amazing customers!”

Anthony Plumbing, Heating and Cooling is an award-winning service company dedicated to indoor comfort, safety, health and energy savings.

There are many choices when finding a service provider and Anthony PHC is proud to have been serving Metro Kansas City since 1951 and has the highest referral rate of any plumbing, heating and cooling company in the area.

One of the biggest mistakes you can make is not calling out a plumber to take care of a dangerous problem. By neglecting your fixtures and drains, you create even bigger issues for yourself. In this post, we’ll go over the different plumbing problems you may encounter, troubleshooting tips for the simple fixes and which problems require emergency plumbing in Kansas City.

Preventing Problems

You can prevent expensive repairs by conducting regular maintenance on your appliances. Complete your own maintenance inspection by examining exposed pipes around your house and checking for signs of moisture (when it isn’t humid). You can easily search for indicators of corrosion on brass or copper fittings. Corrosion indicates a slow leak since it occurs more quickly on damp metal. Ensure all your water faucets have a steady flow, but keep in mind that water pressure varies depending on faucet style and purpose. You can also look at drainage speed and flush toilets to check efficiency.

maintenance checklist

Common Issues

Clogged Sinks

Clogged sinks are one of the most common plumbing problems out there. Clogged drains can be caused by hair, unprocessed food pieces, and more. Though this issue isn’t an emergency, it can cause the water flow to stop completely if it becomes too severe. You can use shower drain protectors to keep hair out of your drain and prevent the issue altogether.

To fix the problem, use a plunger to dislodge a clog with air pressure. Keep in mind that it can’t make the clog disappear completely.  Commercial drain cleaners and clog removers are an option, but they can sometimes damage pipe materials if they’re utilized too often. You can check to see how bad the damage is by shining a light down the pipe. If the clump is near the mouth of the drain, you can use a pair of pliers or tweezers to remove the obstruction. The best way to prevent clogs is by installing drain screens, but we’re the ones to call if you require emergency plumbing in Kansas City!

unclogging a sink

Clogged Toilet

We’re all familiar with this plumbing mishap…the clogged toilet. It’s embarrassing and inconvenient, but luckily there’s a quick fix! If you notice strange noises or leaking within your toilet, try some DIY tips. If the problem continues, you may have to deal with leaks and structural damage. Plus, raw sewage backups can create health issues in your homes. You can tell if the drain or trap is blocked when you see water rising to the rim and draining slowly after being flushed. A good troubleshooting technique is to bring out a trusty plunger. If that doesn’t work, use a snake to burrow into the blockage. Pull some of the snake from the drum and tighten the nut at the top of the snake body. After that, rotate the drum of the snake to ensure it gets the job done! When all else fails, contact emergency plumbing in Kansas City.

Running Toilet

A running toilet is another common problem that plagues homes around the world. Jiggling the toilet handle can only patch the problem for so long. Toilets run when the flapper valve that lets the water pass from the tank to the bowl doesn’t fit properly. It could also be that the float isn’t balanced or the fill tube comes loose. You can purchase a toilet repair kit, but it may not be able to do the trick is there are more complex, underlying issues. If you’ve already checked out the flapper, float apparatus and fill tube, the culprit could be sediment. A tip off that you may have a silent leak is higher water bills.  You can check for a leak by adding a few drops of food coloring to the upper tank, waiting 15-20 minutes and looking for any hint of color. If there’s tinted water, the flapper valve isn’t working properly. Once you’ve identified the issue, you can contact us for toilet repair.

parts of a toilet

Leaky Faucets

Leaky faucets and toilets not only drive you insane, but also increase your utilities cost. You may have to deal with rust and mold growth as well. According to Aqua Plumbing, “when you turn off the tap, rubber or silicone-based washers form a water-tight seal that prevents more water from pushing its way through the pipes and out of the faucet”. If the washers become stiff, dislodged or torn, that’s where you get the drips. You’ll need specialized tools to replace the washers, so it’s sometimes more affordable to just hire a professional to do it for you. For those who neglect their leaks, the valve seat can be become corroded, requiring even more plumbing assistance. If you have ceramic plates that work together to form a seal rather than washers, repair jobs will be even more complicated. You’ll be able to tell if you have ceramic discs or a canister tap if you have a lever-operated sink or tub. We offer faucet repair services day and night!

Leaky Pipes

Leaky pipes can go undetected for several weeks, but it’s important to identify and fix the problem before it becomes a huge money investment. Leaks normally occur at joints, but can be temporarily fixed with commercial joint fillers and fitting compounds. This quick fix eventually requires a more permanent solution in the form of pipe or fitting replacement. If you have a leaky U-joint beneath your sink, you can use a compression clamp or leak tape to keep the water from spraying. A leaking water heater valve can be replaced by a professional, but you may need an entirely new system if the heater wall is rusted through. A leaky washing machine hose can cause mold and rust, so get this taken care of as soon as possible.

leaky pipes

Low Water Pressure

One of the worst things to encounter after a long day is a shower with low water pressure. If your stream is more like a trickle, it may be an issue with the pipes in your home or the municipal water supply. The most common reason for this issue is a build-up of deposits or sediment on faucet aerators, though this normally happens in systems without filters. Soaking your aerator in vinegar overnight can often do the trick. If that’s not it, a leak in the pipes might be your problem.

Other Issues

Some other problems to be concerned about are broken water lines (caused by poor water quality or water pressure), burst pipes (freeze-thaw cycle issue), a lack of hot water or a sewer system backup. You’ll be able to tell if you have a sewer system backup if you experience multiple drain clogs, gross odors emitting from the drains, gurgling toilets and pools of water near floor drains.

Questions to Ask

Can the Issue Wait?

Before you call someone out for emergency plumbing in Kansas City, ask yourself whether the issue can wait until the next day. A water leak in your basement requires immediate attention to prevent flood damage, but a faulty toilet can wait until the next morning if you have alternate toilet options. An issue may be more pressing depending on the time of year as well. A broken sink in the middle of the summer will be a problem, as will a faulty heater in the middle of the winter. In some cases, you can shut off the water without having to call in outside help. Simply locate the water shutoff valve and determine whether you need to shut off the main one or a specific valve. This will hold off the problem until the morning when you can call a plumber.

Will Waiting Cause More Damage?

You need to ask yourself whether putting off a repair will cause even more damage. If the answer is yes, opt for emergency plumbing in Kansas City. You can cut down on damage by using buckets and rags to soak up a leak, but don’t delay a permanent fix. Failure to nip these issues in the bud can results in floor, ceiling and wall damage.

ceiling damage

Is this My Problem?

Sometimes, it’s not your responsibility to fix the problem. The water company and utility provider will be able to tell you if the issue is affecting the whole neighborhood rather than just your home. An example of this would be malfunctions with city water supplies. This saves you money, since repairs are made at no cost to you!

Things to Consider

Make sure you know exactly how much you’ll be paying for the repair. On top of service fees, you may be charged an extra fee for emergency services completed at night or on the weekends. We’ll be able to give you a ballpark estimate to fix your problem before we come out to your home. Do some comparison shopping and take into account reviews before making the call. There are some plumbing tasks that you can’t complete unless you’re a trained professional, like new construction that needs building permits and installation of new pipes/tubs. Seek out emergency plumbing in Kansas City if:

  • There’s a septic tank leak
  • The sewer line breaks or leaks
  • You have water heater issues

Contact Us

Check out our blog post on ‘Plumbing for Dummies’ for more troubleshooting tips, and contact us for emergency plumbing in Kansas City or for any of your HVAC and plumbing needs!