Category Archives: Plumbing

Typical well water is at high risk of contaminants such as bacteria/parasites, lead, and sediment.

The first decision you’ll need to make when installing a water filtration system is whether you want one filter to serve the whole house or to install one in select water dispensers. There are pros and cons to both options…

Individual water filters are cheaper if you just want to filter a couple water dispensers as opposed to the whole house. The downside, though, is that only certain sinks or showers will have filtered water and you will have to replace multiple filters every month.

When you filter the whole house, it will cost more to install but will save you more in the long-run. Plus, only one system will need to be installed to cover the whole house, instead of one at various water dispensers.

For a whole-house system, reverse osmosis is used. Reverse osmosis is much too complicated to use on only one point of contact so, there are many other smaller options that can fit under your sink, known as aeration methods.

  • Reverse osmosis: removes bacteria from the water with water pressure
  • Aeration methods
    • Spray aerator: uses less water than a normal faucet
    • Bubble aerator: pushes water through an air compressor and then the bubbles release oxygen when they reconnect with the water
    • Packed tower aerator: separates water from all contaminants such as water fuel, solvents, ammonia, hydrogen sulfide and carbon dioxide using a packed column and air pressure.

Health Benefits of Well Water

water filtration infographic

Aside from the obvious benefits of well water such as its natural state, great taste, environmental friendliness, and purity, there are a few unexpected perks:

  • Weight loss: Drinking water helps you feel full. Well water tastes cleaner than normal water so you’ll want to drink even more!


  • Helps maintain a healthy heart: Research says that drinking enough water every day can lower your risk of a heart attack


  • Enhances brain function: Staying hydrated will help you think more clearly


  • Promotes healthier skin: A hydrated body will lead to glowing skin because water helps rid the body of toxins


  • Reduces muscle and joint inflammation: Water increases lubrication of the joints which reduces inflammation

Non-Health Benefits of Well Water

  • No more water bills! Of course, you have to buy the water filtration system, but this cost is a fraction of a typical monthly water bill. Paying a monthly water bill doesn’t guarantee the health benefits of well water, either.


  • No water main breaks! If you’ve ever been frustrated by not having water for hours, or even days, it’s time to consider well water. You don’t run the risk of having to boil your water or mess with your local utility department.


  • Peace of mind! No more wondering what chemicals are in your water or how long it’s been sitting in a pipe. You know exactly where your water is coming from: right below your house!

Why Should I Install a Water Filtration System?

It adds chlorine to the water which kills bacteria. Chlorine works the same in your water filtration system as it does in a pool, but is best to have the water tested by a plumbing professional so that you don’t overload the water with chlorine.

Most well-water filtration systems include pH neutralizers. These are important to balance the acidity of the water and make it safe and healthy to drink.

Using unfiltered well water can harm your pipes and your body. Unfiltered well water is riddled with bacteria and other contaminants that can build up in your pipes and attack your immune system. Even people who drink tap water that doesn’t come from a well are at risk. It has been found that 85% of the population’s tap water is laced with over 300 contaminants.

The problem is, there are beneficial minerals (calcium, magnesium, and potassium) in your tap water, too. It’s important to ensure that your water filters are not stripping the water of those. When shopping for a filter, this is a key quality to look for. Find one that will remove the bad stuff and leave the good.

If you’re opting for the single-faucet placement, consider placing a filter in your shower. When you shower, don’t you want to feel clean afterward? Nobody wants to “clean” themselves while being doused by chemicals and other contaminants that could cause water-borne illnesses. Again, though, it’s important to leave the good minerals to keep your skin and hair healthy.

How Do I Soften My Well Water?

There are a few different components that go into softening your home’s water. You can simply pick one or a few but, for the best results, utilize all of these different parts.

soft water vs hard water

  • Sediment filter: reduce sediment from building up in your pipes but do not remove chemicals or other contaminants.
  • Chlorinator: gradually dispenses chlorine into the water to kill bacteria
  • Activated carbon filter: uses a bed of activated carbon to remove contaminants and impurities, using chemical adsorption.
  • Resin filter: hard water passes through many charged sodium ions and softens. These are not used in drinking water, though, because the sodium would exceed the legal amount of sodium allowed in the water.
  • Ultraviolet lamp: The wavelength of the UV (AKA Germicidal Spectrum) rays break apart the DNA of the microorganisms found in the well water. When their DNA is changed, they’re no longer able to function or reproduce.
  • Reverse osmosis: force water through the system with water pressure and create water “waste” after filtering. Typically the most expensive option because it uses multiple filters for the whole process.

There is no right answer for a filtration system. It’s all about what’s right for you.

Call Anthony Plumbing, Heating & Cooling

A qualified plumbing professional can best make the assessment of whether a sump pump system needs to be repaired or replaced and when, and our plumbers are trained to do just that. Anthony stocks both sump pumps and battery backup sump pumps on all trucks to be available whenever you need them. So don’t hesitate to contact us at A-N-T-H-O-N-Y (KS or MO) or schedule a visit.

Check your homeowners insurance as well – not all insurance adequately covers damaged valuables or the costly repairs necessary to undo water damage and the mold growth that occurs afterward. When it comes to indoor flood prevention, one cannot be too careful.

Past related blogs:

Flooded basement

Your sump pump system is your main line of defense against indoor flooding, but only if it is working! If you have a finished basement, or if you are storing valuables in an unfinished basement, you should take regular steps to ensure that your sump pump system is working.

To be well protected against the devastating financial losses associated with indoor flooding, you need to do the following:

  • Test your sump pump now, before the torrential rains and power outages do it for you, AND
  • Invest in a Battery Back Up Sump Pump if you don’t already have one.

How do I know if my Sump Pump is Working?

Battery Backup Sump PumpSump pumps get a real workout during the rainy season, and they can stop working at any time. But sitting idle without regular use can also cause them to fail. You should test your sump pump frequently by taking these easy steps:

Step 1:  Test the Pump

Fill the pump pit with water and watch to see if the pump activates. If it doesn’t, and you know you have power to the outlet, then the pump needs to be replaced.

Step 2:  Watch the Drain

Watch the pump drain water out of its basin. Make sure there are no leaks in the discharge pipe. Go outside to ensure that water is terminating where it is supposed to.

Step 3:  Test the Shut-off

Stay until the pump turns off, so you know its shut-off feature is working properly. A pump that won’t shut off will eventually overheat and may stop functioning altogether.  If the pump does not shut off automatically, it will need to be repaired or replaced.

If my Sump Pump is Working, Do I Still Need an Additional Battery Backup Sump Pump?

In order to fully defend against indoor flood damage, you need a battery backup sump pump in addition to your regular sump pump. Sump pumps can fail at any time, and they do not warn you ahead of time when this has happened, so a backup pump will provide just that – a second chance at stopping the flood if the primary pump fails. Also, battery backup sump pumps work whether or not the electricity has been lost due to storm activity, and in the Midwest electrical outages are common during the stormy seasons.

A battery backup sump pump will also pump along with your primary pump when there is more water than your primary pump can handle. A backup pump will typically handle 1000 to 2200 gallons per hour. It also has a maintenance alarm to notify you when service is needed.

How Do I Test My Backup Sump Pump?

A battery backup sump pump should be tested in the same way as your regular pump. With the primary sump pump unplugged, run through steps 2 and 3 from above and make sure the pump drains the water and shuts off.

During the testing process, keep an eye on the battery indicator light. If it remains green, it is a good indication that your battery is strong. Fortunately, battery backup sump pumps have alarms that alert homeowners when the battery is nearing the end of its life.

Does the Battery in my Backup Sump Pump require Maintenance?

Some do. Maintenance-free batteries are aptly named, and shouldn’t need maintenance as long as they are being charged. Some backup sump pump batteries are not maintenance-free however; these batteries need to have the water levels checked in their cells every 6 months. If your battery has removable caps on the top of its cells then you will need to keep the water level up. The batteries used for this application are special standby batteries and not car batteries or deep cycle marine batteries. Standby batteries last approximately 5 years.

How Often Should I Replace My Sump Pump?

The average sump pump lasts for about 7 to 9 years. You should replace or repair the pump if it fails any of the tests above.

Here some warning signs that your sump pump might be failing:

  • Makes strange noises
  • Vibrates excessively
  • Infrequent pump usage
  • Runs all the time
  • Irregular cycling
  • Visible rust
  • Seven years or older
  • Motor sometimes gets stuck
  • Motor failure
  • Installed by the builder
  • Frequent power outages

Call Anthony Plumbing, Heating & Cooling

A qualified plumbing professional can best make the assessment of whether a sump pump system needs to be repaired or replaced and when, and our plumbers are trained to do just that. Anthony stocks both sump pumps and battery backup sump pumps on all trucks to be available whenever you need them. So don’t hesitate to contact us at A-N-T-H-O-N-Y (KS or MO) or click here to schedule a visit:

Check your homeowners insurance as well – not all insurance adequately covers damaged valuables or the costly repairs necessary to undo water damage and the mold growth that occurs afterward. When it comes to indoor flood prevention, one cannot be too careful.

Past related blogs:


What is a Water Softener?

A water softener is a system that removes minerals in water than make it ‘hard’, like Calcium and Magnesium. Hard water can cause a scaly buildup on your dishes, pipes and appliances. It can also create soap scum, clogs and corroded plumbing. Water softener repair is needed when mineral removal isn’t working at full capacity.

Soft water gives an extra boost to your detergents and makes your soap feel more slippery on your skin. Because of this, it’s recommended that you lower your soap/detergent usage after installing a water softener.

comparison chart hard water versus soft water

How Does a Water Softener Work?

A water softener removes hard minerals and introduces sodium ions instead. Sodium doesn’t interfere with soaps the same way calcium and magnesium do. This swap is done through an ion exchange.

During the ion exchange, positively charged cations (the stuff we want to remove from the water) are exchanged with a weaker charged molecule: sodium. Resin beads, an inorganic mineral that forms into tiny crystals, make this possible. Since the resin beads are negatively charged and can hold positive ions, they can pull out the strongly-charged calcium and magnesium ions as the hard water moves through the tank. Their charge is stronger, so they replace the sodium ions. A few sodium ions are then dispersed into the soft water that enters your faucet, shower, dishwasher, etc.

water softener diagram

Water Softener Maintenance

Before we get into water softener repair, let’s cover a few maintenance tips that can help prevent the need for repairs in the first place.

  • Clean the tank and resin bed to ensure your water softener lasts. Use pure salt with iron remover to avoid buildup caused by rock salt. Use Iron-Out to clean the parts in the control valve once a year.

  • Avoid adding in more salt until the tank is almost completely empty. Then, refill with salt to the 2/3 mark. This ensures older salt doesn’t stick to the walls of the tank.
  • Give your brine tank a deep scrub once a year. Pour the appropriate amount of water softener cleaner into the brine well.
  • Check to make sure the end of the softener’s drain line is above the grate of the drain. Otherwise, sewage can leak into the softener.
  • Use high-quality salt pellets (evaporated salt). Rock salt may be the cheapest, but it has more insoluble minerals.
  • Keep an eye on the humidity level around your softener.

water softener salt

  • Use salt products that are geared toward fixing certain issues (ie: high iron, rust stains, etc.).
  • Clean the venturi valve a couple times each year. This piece can get clogged with sand, dirt and sediment, since it transfers brine from the brine tank to the resin tank. You’ll just need to unscrew the valve cover, take out a few parts and clean these parts in soapy water.

Water Softener Repair Issues

  • Salt Bridges

The salt won’t be able to mix with the water to produce brine if there are salt bridges in the way. These pesky bridges are caused by hard crust that forms in the brine tank. This crust separates the water and salt. If your water softener isn’t producing brine, the resin beads (softeners) can’t actually do what they’re meant to do.

salt bridges

Bridges are normally brought on by high levels of humidity, the wrong kind of salt and temperature changes in the area surrounding the softener. Keep an eye out for bridges when the temperatures start fluctuating! Test by prodding the top of the salt with a broom handle. You may have to use a little force to break up solidified salt.

  • Salt Mushing

Salt mushing occurs when dissolved salt recrystallizes and creates a sludge that settles at the bottom of the brine tank. This mush prevents the regeneration process, thereby halting the softening. Plus, this mushing blocks up the tank. You’ll be able to tell this is the issue if you try breaking up the salt bridge but can’t get it to dissolve. We’ll come in and drain the softener, remove the old salt and put it in a fresh batch of salt. Salt mushing is more serious than salt bridges. If you suspect your water softener may be suffering from salt mushing, contact an Anthony PHC technician right away.

  • Low Water Pressure

To figure out whether a drop in water pressure might be caused by your water softener, you should first call your city’s water department to see if they caused the drop in pressure. It may be a city-wide procedure. In the instance that your showerheads are also getting stuffed up, mineral deposits OR worn-out resins may be to blame.

You can identify which issue is to blame by removing the showerhead and running the water. If clean, clear water comes out, the mineral deposits were causing the problem. In that case, all you need to do is scrub the showerhead and clogged faucet screens. If there are sand-like particles in your water when you run it, the resins need to be replaced.

You’ll want to call in a professional to take care of the problem right away, since fragmented resins can harm plumbing fixtures and water heaters. This issue shouldn’t pop up often, since resins have a long life span (up to 20 years). However, chlorinated city water can lower this life span.

  • Too Much Salt

Salt overload occurs when you put in too much salt or keep replenishing the salt before it’s needed. This salt excess forms a dome in the brine tank. You’ll have to clear out all the salt from the tank to remedy the situation. To fix the problem, use a broom handle to break up the salt and remove the chunks. Then, clear out the sediment with a wet/dry vac and clean out the tank with soap. Rinse and repeat if necessary!

breaking salt chart

  • Brine Not Flowing

Breaks or wear in the brine line could be the culprit behind your faulty system. If there aren’t any breaks, flush the brine line out to cleanse the deposits. Check the user guide to make sure the line pressure is being regulated to the instructed amount, then examine the filter screen and injector (see below). It never hurts to clean the tank nozzle with a toothbrush or change the O ring on the resin tank, though we recommend the aid of a water softener repair professional.

water softener injector

Water Softener Troubleshooting Tips

While a lot of problems require water softener repair from a professional, there are a few things you can do to identify the problem and provide a quick fix. Keep in mind that you need to turn your water softener off before conducting any troubleshooting. This can be done by following the pipes to the point where they connect to the house. Switch the lever so it isn’t pointing to ‘soft’ and turn off the power to the unit.

  • Clean the resin bed—it can get fouled from iron. Simply pour Iron-Out into the system and run your softener through a manual regeneration (the knob is located underneath the control valve). This flushes out the waste water. You can use other cleaning products as long as they have hydrogen hydrosulfite (ie: phosphoric or citric acid cleaners).

phosphoric acid cleaner

  • Clean the resin tank injector—it can get plugged with sediment. Trigger the bypass valve to stop the flow of water, then run the softener through a manual regeneration. Remove the caps on both sides of the softener head next. Lastly, clean the injector and give the screen a good scrubbing.
  • Make sure the control settings are accurate after a long power outage. You’ll notice the settings aren’t right if the water isn’t as soft as normal. The timer clock (see below) should be set so the resin tank is cleaned/recharged when water is not being used (ie: 3am).

water softener timer clock

  • Conduct a hardness test to make sure the hardness setting is correct. A water softener dealer can take a look at your water hardness.
  • If the system has stopped working altogether (motor won’t run), go check the fuse. It may have been tripped, or the cables may be faulty/incorrectly connected. Test the motor to make sure it hasn’t worn out.
  • Check to see whether your water softener is out of salt. This is one of the most common problems and should be monitored monthly. If the salt is low, simply fill the tank until its 2/3 full with solar salt, rock salt or evaporated salt.

filling water softener with salt

  • Make sure the cycle generator is set to cycle for the appropriate amount of water and there are no leaks in other parts of your home. If there are leaks, your water calculations may be off.

Contact Us for Water Softener Repair!

For all your water softener repair needs, contact us! Our technicians receive 100 hours of training each year, average 15 years of experience and can be trusted with your house keys. We’ll give you an up-front estimate for any repairs and offer maintenance tips to preserve the longevity of your water softener. With a satisfaction guarantee, you’ve got nothing to lose!

You can learn more about how water softeners work and troubleshooting tips in our blog post.

We realize that your home is flawed. Pipes burst. Faucets drip. Toilets clog. We can send out a Lenexa plumber to take care of all your plumbing needs. Not only do our services come with a satisfaction guarantee, but our technicians can be trusted with your house keys. Enjoy your day and let our specialists handle the problem!

Faucet Repair in Lenexa

faucet repair in lenexa

Whether your faucet is leaking, making noises or refusing to cooperate, we can send out a Lenexa plumber to get the issue fixed. We can replace your Spout O-rings that are located at the base of the spout. This is necessary when the O-rings become worn out. With Gland O-rings, our plumbers have to remove the valve, turn the spindle and valve body in opposite directions to unscrew the washer unit, cut away damaged rings, replace the ring and reassemble the valve.

We also work on valves to get your faucet functioning at full capacity. The valves control water movement around your home, sectioning off areas that need maintenance. They can also be used as an emergency mechanism to hinder water flow. We work with stop valves to cut off the water supply while we’re working on an issue, shutoff valves to isolate individual appliances and cutoff supply during repairs, and vacuum breakers to prevent air locks.

The most common faucet repair issues we come across involve low water pressure, faucet handle leaks, drips, faucet noises and tricky faucet handles.

Low Water Pressure

Low water pressure is typically caused by a faucet’s sprayer diverter or the aerator. Sometimes, the diverter can become clogged with debris and minerals. We can send out a Lenexa plumber to clear this part out or replace the diverter altogether.  If the aerator is the issue, we can clean this out as well. It may be something as simple as the valve not being fully turned on, so check that first.

Leaking Faucet Handle

If your faucet handle is leaking, it may be caused by a loose packing nut at the handle or a damaged O-ring. Our plumbers can go in and replace the damaged O-ring and lubricate the spout O-rings with silicone-based grease.

Dripping Faucet

In the case that a dripping spout is the cause of your turmoil, we can replace the seat wash or replace the valve seat. To handle faucet noises, we’ll come in and install an air chamber, install a new washer, or adjust the water pressure depending on the source of the problem. For tricky handles, our plumbers can clear out debris that may have damaged the cartridge or apply a silicone-based grease.

Garbage Disposers in Lenexa

garbage disposer

The primary motivating factors to upgrade your garbage disposer is that your new system will be much quieter, reduce the number of clogs, and increase efficiency. With the auto-reverse feature, you don’t have to EVER worry about jams.

The three garbage disposers we offer come at varying levels of price and power.

Good Option

Our ‘Good’ option has ¾ horse power, a heavy duty motor and a stainless steel grinding chamber. This prevents rust, so very little maintenance is needed on your part. Tack on a 3-year in-home warranty and you have a deal that’s hard to pass up on.

Better Option

For those that want an option that’s a step up, the ‘Better’ tier has 7/8 horsepower, the heavy-duty motor and a 2-stage stainless steel grinding chamber that practically liquefies your food. This thoroughness helps preserve the longevity of your pipers, sewer and septic system. With the added insulation, noise will also be reduced by 40% (compared to standard model). Plus, this tier comes with an 8-year in-home warranty.

Best Option

If you decide that you’d rather invest in a stellar system, the ‘best’ option has a 1.1 horsepower heavy duty motor, 60% noise reduction, a 3-stage stainless steel grinding chamber and a full 12-year in-home warranty.

Toilet Repair in Lenexa

man fixing toilet

The most common reason you might need a Lenexa plumber is for toilet repair. Lucky for you, we’ve been flushing out the competition since 1951. We’ll come in and diagnose the issue, then offer multiple options that fit your budget. We’ll even give you an estimate before we start any work, so you’re fully prepared when you get the bill. Common toilet repair issues we take care of include:

  • water leakage
  • toilets that won’t flush/only flush partially
  • slow-filling toilets
  • leaky toilets
  • noisy toilets

Leaking Water

If there’s water on the floor surrounding your toilet, our Lenexa plumber will check the connections and replace any washers that may be causing the problem. Sometimes, this irritating pool is caused by faulty wax rings or a cracked toilet base. We’ll spot these issues right away and get it taken care of. If there’s just water dripping from the side of the tank, condensation may be your culprit. In that case, no fixes are necessary!

Refusing to Flush

For toilets that won’t flush, we normally check to see whether the parts are all functioning correctly. Sometimes, the handle may be too loose or tight for proper functions. If the lift arm is bent or broken, we can go in and replace this part. Same goes for the connection between lift arm and lift chain! We’ll run a proper diagnosis to make sure you never have to deal with the problem again.

Partial Flushing

If you have a toilet that refuses to flush completely, our plumbers will come in and check for slack in the lift chain, low water level in the tank, and ensure the flapper is installed per instructions.

Slow-Filling/Leaky Toilet

For slow-filling toilets, we’ll open up the water supply and clean all your toilet parts. If we can isolate a part that’s the root of the problem, we’ll make the appropriate replacement. Leaky toilets can be fixed with a quick look in the fill tank and a few tests, while a noisy toilet can have many causes.

Noisy Toilet

Don’t let your toilet keep you up at night! A noisy toilet may be caused by the water supply line, valve diaphragm seal or fill valve/ballock. Our Lenexa plumbers can come in and ensure the supply line is completely open, replace seals, and replace parts.

Types of Toilets

With a new toilet, you’ll be able to experience dual flush, an amenity that lets you pick different volumes of water to flush with. That way, you’re cutting down on your utility bill while also helping the environment!  If you want a pressure assisted toilet, you’ll be using less water. However, gravity flush is the norm.

Sewer and Drain Cleaning in Lenexa

lenexa plumber cleaning out sewer drain

Our Lenexa plumbers do more than just fix clogs; We utilize the latest drain cleaning equipment (with video cameras!) to investigate what might be causing the issue.

Main Sewer Lines

For kitchen drains, our Lenexa plumber will go in and eliminate all grease, soap and food waste that may be slowing down your drain. With main sewer lines, we investigate to see whether water-seeking roots have broken through the line and stuffed up the drain. If this is the case, we’ll remove the roots or use a camera to see if something else might be causing the clog.


For shower and bathtub drains, our plumbers will de-clog your drain of the most likely culprits: soap and hair. Keep in mind that you can also complete this repair yourself with the right tools.

Toilet Drains

Toilet drains are a bit trickier. They can become stuffed with tissues, baby wipes, or other products that may not disintegrate as well as toilet paper. Our plumbers go in with a plumbing tool that can clear the obstruction in minutes.

Floor Drains

Typically, floor drains can be found in basements, laundry rooms, garages, patios, driveways and some bathrooms. They’re in place to prevent flooding, but they can often cause more trouble than they’re worth. Despite a trap that prevents odors and gas from escaping, regular drain cleaning is necessary as a preventative measure against clogs.

Bathroom Sink Drains

One of the most common issues our Lenexa plumbers deal with is bathroom sink drains. You’ll be able to tell your drain is clogged if you notice slow draining. These clogs are composed of toothpaste, soap hair and grime. We’ll come in and clear out the pipes. We can also retrieve items that have been dropped down the drain as long as you don’t run any water after the accident occurs.

Water Heaters in Lenexa

water heater

A broken water heater can drive you out of your home for days, so be sure to take care of the problem as soon as it happens. Lucky for you, our Lenexa plumber can provide emergency service no matter the hour. In fact, we promise to replace your water heater the same day if you have a residential 40 or 50 gallon water heater. If we don’t fulfill our promise, you get your money back.

If you need a new water heater, we have six options to choose from (including tankless water heaters). We can set you up with a free estimate to make the purchasing decision easy!

We agree with most water heater manufactures: you should enlist the help of a professional plumber to perform maintenance on your heater.  We can go in and check on the anode rod to ensure all connections are in place, and we can clean out your water heater for maximized longevity.

Contact Us

If you’re looking for a Lenexa plumber to handle your drain cleaning, water heater, toilet repair, faucet repair, garbage disposers, instant hot water installation, outdoor hose faucet, plumbing repair, and sump pumps, give us a call!

If you’re looking for Plumber in Olathe, KS, you’ve come to the right place. Not only do our Olathe plumbers provide 24/7 emergency service, but they also have 100 hours of training each year. This ensures you’re getting the best service. In this post, we’ll outline a few of the reasons we get called out for plumbing repair in Olathe and ways you can prevent these issues from happening in the first place. As a company that’s been serving the Kansas City metro for over 50 years, we can tackle any plumbing problem you face.

Battery Backup Sump Pumps

If you don’t want to waste thousands on potential damage repairs, you’ll want a backup sump pump installed in your home or business. This backup is readily available in the instance of breakdowns or power outages. If your sump pump unexpectedly crashes and you DON’T have a backup, get ready to deal with thousands of dollars’ worth of damage. We don’t want you to have to temporarily relocate or pay higher insurance premiums for years to come, so we recommend getting a battery backup sump pump installed.

battery backup sump pump

Replacement Pumps

Even if you have a replacement pump that you can reinstall should the primary fail, this still doesn’t help things if the sump pump goes out while you’re on vacation. Plus, stores might sell out of pumps if there’s city-wide flooding. You’ll be able to tell your sump pump is broken if an alarm goes off, you receive a verbal message over landline, or you receive a text (only some companies provide this service).

Reasons for Pump Failure

Pumps normally go out due to a power outage, but electricity cut-off can also happen when the GFCI outlets are tripped or there’s an accidental unplugging. If your power is still on, the pump itself may be your culprit. Failure may be due to an unmanageable amount of downpour or rapid snowmelt, especially if the sump pump was cheap. These less-efficient models are built with less durable material, so they tend to run out of energy quickly.

Sump pump failure may also be due to ‘wide angle’ tethered float switches that can get trapped against the pump, discharge pipe or power cord. If they become trapped, the pump won’t be able to switch on. If you have an old switch, it can also wear out. No matter the reason behind the failure, we want to make sure that you have a backup.

float switch chart

Battery Components

The battery system components are made up of a battery, battery-powered pump, charger and additional piping. If you’re looking for a top-notch battery backup system, expect a larger size with a more advanced battery charger. You’ll be able to take advantage of not only a longer run-time, but also a battery that lasts longer. You’ll need to ask yourself whether constant replacement is worth the initial cheap price tag.

The main reasons to have a battery backup system is that they’re easy to install (they just connect with the existing discharge pipe) AND they work when there’s no water supply. Our Olathe plumbers can get a battery backup sump pump set up for you in no time!

Low Water Pressure

One of the main reasons our Olathe plumbers get called out is for low water pressure in sinks and showers. This can happen if the shut-off valve controlling water to your home is not fully open. Low water pressure normally happens after work has been done to your plumbing system. If you’ve noticed low water pressure in your entire home, check the meter valve located on an outside wall of the house and the main shut-off valve.

low water pressure sink dripping

Pressure Regulator

If your pressure regulator is acting up, you may also notice low water pressure. The pressure regulator reduces the input pressure to a safe level. This protects your pipes, but it can backfire when a faulty one causes a spike or reduction in water pressure. You may be able to troubleshoot the problem yourself by replacing with a regulator of the same brand and size, but we recommend calling in a professional to ensure other systems aren’t messed up in the installation process.

System Failure

If the whole system needs to be upgraded, it’s going to cost you a pretty penny. System failure could be caused by corrosion and scaling that prevents water from flowing smoothly. The pipes most susceptible to this are old, galvanized iron pipes. Buildup is to be expected over time, which is why gradual flow reduction can be an indicator that you need an upgrade. We can fix the issue by re-piping the system with copper or plastic. Keep in mind that copper may cost twice as much as flexible PEX piping, but it lasts much longer.

Slow Drains

A few different issues can cause slow drains, but we can take care of any slow drain problems in a jiffy. One of the primary causes is incorrect gravity flow or slope of your pipes. We recommend at least ¼” pitch/slope per foot if your piping is 3” or less in diameter. If you’ve had your pipes recently updated or replaced, the slope can be altered and cause slow drainage. You can prevent this by choosing certified Olathe plumbers to install or repair your pipes.

slow drains

Another issue might be with the drain stoppers, since they can sometimes get stuck and not lift fully. Luckily, it’s a simple fix—just adjust the length of linkage form the level to the stopper! Other culprits might be overflow tubes that have too small of a connection or clogged house drains/soiled pipes. If you notice slow drains at more than one location in your home, this is probably the issue. Our Olathe plumbers will go in and clear out these pipes with long augers to fix the problem.

A blocked drain vent can be identified by a gurgling sound when the fixture is draining, and should be taken care of by a professional. If there is damage to the outside sewer lines (from weather or earth movement), this can also cause slow drains. Finally, septic tank obstruction or collapse in between the house and the tank can spell trouble for your drainage.


You can schedule annual maintenance to ensure you never have to deal with slow drains. You can also use natural enzyme drain cleaners (avoid harsh chemical cleaners) to remove blockage, use a plastic drain snake to fight clogs that are closer to the surface, and get the issue taken care of early to make sure it doesn’t evolve into something even more complicated.

Water shut-off valves

There are water shutoff valves all around your home, but the most essential one is your main shutoff valve. This puppy controls water supply to your entire home, and it’s typically located in your basement or an exterior wall of your home. In some cases, it can also be found in an underground box outside your house. Each of the fixtures in your home—sinks, toilets, water heaters—have their own shutoff valve. They’re used when plumbing repairs are needed or when an emergency occurs, but they can have their own set of problems as well.

water shutoff valve


A drippy valve can add extra cost to your water bill and create unwanted pools of water around your fixture. They normally crop up when you’ve had the valve turned off for a while and then suddenly switch it back on. Our main troubleshooting tip is to tighten the packing nut and turn the valve off and back on again a few times (much like fixing a computer!). if this fails, move onto the next step: turn off the main valve and replace the faulty one. Things can get more complicated if your main valve is dripping. Before replacing, you’ll have to turn off the street side valve. If that’s the one that requires replacement, you’ll have to give your water utility company a heads up so they can shut off your water supply temporarily.

Burst Pipe

People sometimes turn off the water to their homes for an extended period of time when they’re away. This is typically done in the wintertime to prevent pipes from freezing, but homeowners don’t realize that the water between the spigot and supply shutoff valve can freeze. This causes your pipes to burst, which is the opposite of what you want. The most worrisome part is that you won’t even notice that it burst until you turn your water back on. When you DO turn your water back on after a long period of time in the Winter, check for burst pipes or leaks surrounding the valve. You can also have Olathe plumbers come out and check for you.

Maintenance and Repair

You can check your valves by feeling for dryness (especially around the valve stem where the handle is) and looking for corrosion on the valve body/cap on the side the valve (see image below). Oftentimes, the problem can be fixed with a new washer or tightened packing nuts.  If there’s a leak around the stem, it may just be that the stem isn’t shut off completely. We always recommend calling in Olathe plumbers to get the issue properly diagnosed and treated. If a novice tries completing tricky repairs, they can make the problem worse.

problem olathe plumbers face valve with corrosion

Contact Us

You can learn more about all the plumbing services we offer here. If you need a plumber in Olathe, KS or surrounding areas, give us a call. Our Olathe plumbers would be happy to help with all your plumbing needs!

When preparing to leave your home for extended spring and summer vacations, one of the smartest things a homeowner can add to their prep list is installation of an indoor flood and water damage prevention system. Indoor water damage is one of the most common reasons people make claims on their home insurance, and repairing the leak and then the damage to walls, floors and furniture is a complicated and time-consuming process. The best way to address indoor flooding is to avoid it altogether.

Indoor Floods Can Happen Many Ways

Reasons for indoor floods vary from sump pump failure, water heater leaks, failed washing machine hoses, dishwasher fill valve and gasket leaks, freezing pipes bursting, sewer drain back-ups, and plumbing leaks around tubs, sinks and toilets. Installing a water leak detection and flood prevention system to your home is an easy and affordable way to ensure that floods do not happen while you are home or away.

Repairing Indoor Water Damage is Costly and Time-Consuming

Fixing the damage caused by an indoor flood is a complicated and time-consuming process. Besides the actual repair to the leak, several steps must be taken before and after the repair to get your home back to normal. Before the repair can take place, the main water supply will have to be turned off to put a halt to the flooding. Then all electrical items in the vicinity of the flood will have to be unplugged, and if they cannot be accessed safely, the main electrical supply will have to be shut off. Water is the perfect conductor for electricity and exposure could be lethal. Then a water extraction service may have to be contracted to remove standing water before repairs to the pipe or appliance can be started by a plumber.

After the water leak is fixed, water damage to floors, walls and household items must be repaired. Flooring, furniture and electronics that cannot be repaired will have to be replaced, and irreplaceable keepsakes that are damaged may be lost forever. Then the moisture remaining even after the standing water has been removed must be eradicated, by opening windows, running fans and setting up dehumidifiers. Finally, homes must be tested for mold and mildew growth that the invasive water may have caused. Treatment using disinfectants, deodorizers and replacement of drywall and insulation might be needed to stop the spread of mold and mildew throughout the home and to protect your family from toxins.

Indoor Flood Prevention Systems Prevent Water Damage before it Starts

The best way to address indoor flooding is to avoid it altogether. Flood prevention systems detect leaks before damage to your home is caused, either by shutting off your water automatically, or by allowing you to do it remotely or on site when you receive alerts on your phone. Flood prevention systems incorporate water sensors, cellular based remote access hubs and automatic water shut off valves to keep your home safe.

Even the savviest homeowner cannot anticipate all instances of flooding. That is why insurance companies recommend installing water damage prevention products and alert systems to protect your home and valuables. These systems are affordable and quick to install by Anthony Plumbing Heating and Cooling technicians. They can also be integrated into your existing home automation system, giving you complete control over your home environment while away.

Water Guardian is a Dependable Flood Prevention Solution

Anthony Plumbing, Heating and Cooling’s Water Guardian flood prevention solution gives you peace of mind knowing that you are protected from water damage in your home. Contact us for a free estimate at (913) 353-8444.

The humble toilet is one of the most important appliances in your home, so it’s imperative that you take care of it when it’s in need of repair. No one wants to deal with public restroom lines out the door just because half the toilets are out of order. No one wants to have to escort visitors to their personal bathroom because the guest one is clogged. We’ve created this guide to toilet repair in Kansas City to ensure you’re always prepared for what your toilet might do next…

Our Credentials

Our plumbers average over 15 years of professional experience, so you can be sure that we’ll be able to diagnose and fix your toilet issue. We’ve been helping Kansas City-area residents with their plumbing problems since 1951. People have chosen us time and time again because of our trustworthy technicians and dedication to finding a solution that matches your budget. We offer a 100% satisfaction guarantee to ensure you’re happy with the quality of plumbing repair work or installation. We’re also upfront about our pricing to ensure there are no surprises along the way. All of our plumbing repairs come with a two-year guarantee, and we offer financing options for tankless water heater, water heater, sump pumps, etc.

Instead of just telling you how great we are though, we want to walk you through different toilet problems that may plague you home. Plus, what we’ll do to diagnose the problem and make sure your fixture receives the proper treatment.

How Toilets Work

The flushing process isn’t all that complicated, but it can be a nightmare when something goes wrong. We’ll walk you through the flushing process to give you a better understanding of the working parts that make flushing possible. After you flush your toilet…

  • The chain lifts the flapper valve
  • Water from the tank rushes through the flush valve opening and enters the toilet bowl
  • Waste water in the toilet bowl is pushed through the trap and into the main drain
  • After the tank has cleared, the flapper valves closes and the fill valve refills the tank

diagram of toilet

If any one of these parts isn’t working properly, you could experience a clogged toilet, toilet that requires multiple flushes, leaks, running, and more. We’ll go into more detail about each of these possible issues and how toilet repair in Kansas City can help.

Reasons for Repair

Running Toilet

If you notice your toilet won’t stop running, the fill valve may be to blame. Running occurs when the fill valve (which allows water into the tank) isn’t closing completely. If your toilet is only running occasionally, it’s probably that the valve is only opening in short spurts. We’ll come in and diagnose the problem; It may be that the valve is failing to stop incoming water because there are broken toilet parts. In that case, our toilet repair in Kansas City specialists will replace the parts to get your toilet performing in tip-top shape.

how to fix a running toilet repair in kansas city


Leaks could also be the reason for your toilet running. Leaks normally occur in the tank via the tank bolts or toilet flush valve. To fix the problem, we remove the tank from the bowl and replace the parts that are causing the problem (tank bolts, rubber washers, gaskets on toilet flush valve). We can also take care of the problem if there are leaks around the fill valve. If leaks are due to cracks in the tank, a new toilet will be necessary.


There are two main parts of a toilet: (1) the toilet flush valve and (2) the fill valve. The toilet flush valve allows water to enter the bowl during the flush, and the fill valve allows water to refill the tank post-flush. If your toilet is running, one of these valves is normally to blame. You’ll be able to identify the culprit by checking the overflow tube. If water is overflowing into the tube, the fill valve is to blame. However, if the water doesn’t rise above the top of the tube, the flush valve has a leak and water is trickling into the bowl. When there’s a consistent flow of water, the fill valve isn’t able to close properly. As part of our toilet repair in Kansas City, we can take care of this issue.

toilet diagram overflow pipe

Multiple Flushes Needed

If you have an older toilet that takes two or three flushes to clear and clean the bowl, it’s probably because of the water conservation requirements set forth by Congress in 1994. Toilets were limited to using no more than 1.6 gallons per flush, and the new, water-saving models that manufacturers released weren’t optimized properly for the change. This, unfortunately, caused several homes to be plagued with toilets that required multiple flushes and were prone to clogging. Our solution is to install a brand new toilet that can handle the lower water usage. Research toilet performing tests before purchasing a new toilet to make sure the model in question doesn’t also have an issue with flushing.

Another reason for weak flushes could be hard water deposits in the syphon jet hole or issues with the angled bowl rim swirl holes. This is more common in toilets from before 1994. You can use a muriatic acid wash to strengthen your flush as long as you don’t have a septic tank. Simply mix one part acid with 10 parts water and pour half of your solution down the overflow tube in the toilet tank using a funnel. Run a fan to fight the fumes and avoid getting the solution on yourself, your clothes or the carpet. Give the solution 30 minutes to work, then pour in the remainder. After another 30 minutes, flush your toilet. Voila! For those with septic systems, you will need to disassemble your toilet and complete the process outside.

muriatic acid wash for toilet

Toilet Leaks

If there’s a small pool of water collecting around the base of your toilet or you notice the floors are damp, call in a professional. If you leave it alone, you could cause serious damage to your bathroom floor and the underlying framing. We can easily repair the damaged seal between the toilet horn and drain line. We’ll also check to make sure the connections are all in order, such as the tank bolts, fill valve, mounting nut and supply tube coupling nut. If all the connections are in order, new washers may be necessary. If none of these things seem to be the problem, it could just be condensation. In that case, enhanced ventilation will do the trick! If the leaking only occurs during or after a flush, we can come in and replace the wax ring as part of our toilet repair in Kansas City.

Toilet Refuses to Flush

If you have a toilet that likes to embarrass you by refusing to flush, you’re not alone. This problem is more common than you would think, and there are some surefire steps we can take to ensure your toilet works perfectly. For one, we’ll check out the flush handle, flush level/lift arm, flapper valve and connections to see if they’re causing the problem. If that’s not it, we’ll see if the handle it too loose or tight to function properly. If the lift arm is bent or broken, we’ll see what we can do to bend it back into place or install a new one if needed. If you’re experiencing only partial flushing, we’ll check out the slack in the lift chain, tank water level, and flapper to make sure it’s installed properly. This all comes as part of our toilet repair in Kansas City.

Toilet Won’t Shut Up

Much like a running toilet, a noisy toilet can last indefinitely until you call out a plumber. If you want to try troubleshooting on your own, you can make sure the water supply line is turned completely open.  If needed, you can also replace the fill valve diaphragm seal or the fill valve itself. For more information, you can check out our blog post on common plumbing issues.

water supply line chart

Toilet Bowl has Low Water

When there’s a lower than usual amount of water refilling your toilet after you flush, it could be that water is being siphoned away from the bowl due to a partial clog. We’ll check for a clog by emptying the bowl of water and using a flashlight and mirror to see the colon of the toilet. Sometimes, a crack in the interior colon or piping of the bowl can lower the amount of water in the tank. Unfortunately, a new bowl is the only solution.

Random Flushing

If your toilet tank fills with water as though it was just flushed even though you NEVER touched the handle, you have a toilet ghost on your hands! Not really though—most likely, the tank is just leaking water. You can use a food coloring dye test to check; Simply add food dye to the tank once the water has stopped running, wait 5-10 minutes, then check to see if the bowl water is colored. If it is, that means the flapper isn’t sealing correctly and you’ll need a new one. We can help with that as part of our toilet repair in Kansas City services!

adding food coloring to test toilet

Contact Us!

If you require toilet repair in Kansas City, you’ve come to the right place. Our expert technicians would be happy to assist you with any of the aforementioned repair problems. We can also install a new toilet that will last you for years to come. Just give us a call.

If you’re dealing with clogged toilets, drains that struggle or garbage disposers that never get the job done, it’s time to call in a Kansas City KS plumber. As a local company that’s served the community for over 50 years, we know just what issues the average KC home faces. In this post, we’ll go over technician training, our company guarantees and what specific plumbing services we offer. The average American seeks the help of a plumber once every three years; Make sure you’re reaching out to the right ones!

Plumbers with Precision

Each of our technicians receive over 100 hours of continuing education each year. With tools, technology and tactics constantly evolving, we want to make sure our technicians are performing at maximum efficiency. Master plumbers average over 15 YEARS of professional experience, which means they can work through just about any plumbing problem. If you want to see their know-how in action, you can stop by for one of our Teaching Tuesdays events (see image below). Not only do we want our plumbers to be informed, but we also want YOU to stay informed. Our blog covers plumbing and HVAC issues that plague your home and some troubleshooting technique to take care of the problem yourself!

anthony plumbing heating cooling teaching tuesdays class

In addition to extensive training, we distinguish ourselves by sending out pre-appointment emails with your technician’s photo and credentials. That way, you can identify the technicians when they arrive (also identifiable by their standard uniform) and trust their certification. The photo ID badge further solidifies their employment with Anthony PHC. All Antony technicians undergo a thorough background check and drug test. We won’t send anyone into your home that couldn’t be trusted with your house keys. Plumbers also wear ‘floor saver’ shoes to ensure nothing in your home is damaged during the repair or installation process. Our trucks are stocked with thousands of tools to make the process as quick as possible. If you know a Kansas City KS plumber that did a great job on a past project, you can request that same one for every tune-up.

kansas city ks plumber in training

Company Credentials and Guarantees

As a member of the Plumbing-Heating-Cooling Contractors Association, BBB Accredited A+ business and Angie’s List Super Service Award Winner 6 years running, we have the credentials to back up our promises.

  • As part of our green initiative, we always properly dispose of old water heaters and recycle used copper.
  • We offer emergency 24-hour service to make things more convenient for you.
  • We offer 365 day a year service, since we know plumbing emergencies can happen on holidays!
  • We have a full year guarantee on all plumbing repairs, because we believe the job should be done right the first time.
  • All pricing is upfront and must be approved by you before we begin repairs or installation.
  • We know plumbing services can be pricey, which is why we offer financing options for tankless water heaters, water heaters, sump pumps and more.
  • Prior to any work being done, plumbers run thorough diagnostics and work out which options would work best with your budget.
  • We offer a 100% satisfaction guarantee; If you’re unhappy with the results, we’ll take care of it.

anthony plumbing heating cooling mission with founders

Boiler System

One of the services a Kansas City KS plumber can complete for you is boiler system repair and installation. A boiler is a water heater that uses natural gas to heat up water to 145-190 degrees. Their radiant heat warms objects in a room, which means you can set your thermostat to a lower temperature and the boiler will still make the room feel warmer. This also gives you a more balanced heat throughout your home in the wintertime. Our plumbers can handle fintube, baseboard, or cast iron radiators.


Since the U.S. Boiler Company suggests annual maintenance on your boiler, a Kansas City KS plumber can work with you to schedule yearly checks. Common reasons for performance issues include pump failure and faulty electrical components (ie: thermostat). Unnecessary air sneaking into the system and low water pressure may also be to blame. If you require a boiler replacement, our technician will need to understand the home’s water distribution system first.

Faucet Repair and Installation

An Anthony Kansas City KS plumber can tackle just about anything: kitchen faucet replacement, bathroom faucet replacement, faucet leaks, water shut-off valves, and low water pressure. Most faucet problems are caused by worn washers or cartridges, though a worn seat valve may also be the culprit. Leaks may also be occurring in the Sprout O-rings or the O-rings.

parts of a faucet

If you’re installing a whole new bathroom faucet, there are a few different options to choose from:

  • A single-hole faucet often has a single-lever and is ideal for smaller sinks, such as powder room baths.
  • A center-set faucet can have either a single lever or two handles, and they’re the best option for bathroom sinks.
  • A widespread mount has three pieces—two handles and a spout—that are typically larger than other types of bath faucets. A wall mount faucet is more modern looking. The longer spouts extend over the top of a freestanding bowl.

Check out our blog post on Faucet Repair in Kansas City to learn more about the parts of a faucet, easy troubleshooting techniques, and the faucet repair we offer if you need outside help.

Toilet Repair

We know how important your golden throne is. That’s why we send out a Kansas City KS plumber that knows their stuff.

How it Works

When you flush your toilet, the chain in your tank lifts the flapper valve (tank ball) and water in the tanks moves through the flush valve opening into the toilet bowl. Then, the water from the tank forces the waste water in the toilet bowl through the trap. This waste water is moved into the main drain and the flapper valve closes once the tank is empty. The fill valve then refills the tank and the float ball shuts off the fill valve when the tank is full. As you can see, there are many parts that make this waste disposal powerhouse work. That means there are many different things that can wrong with your toilet…

diagram of toilet

Running Toilets

If your toilet is running, you’re wasting up to 200 gallons of water per day! A running toilet is caused by a faulty flapper that isn’t sealing correctly or a fill valve that isn’t accurately adjusted. We’ll replace the flapper if it’s warped or damaged. If the fill valve is allowing water to constantly run down the overflow tube, we can turn the adjustment screw on the valve to be an ideal inch below the top of the overflow tube.

Wet Floors

If the floor is wet around your toilet, we can clear up your unwanted pool. If you allow the water to sit, you may be dealing with a much larger problem: damage to your subfloor. We’ll check to make sure all the connections are tight and replace the washers if needed. If you’re noticing small drops on the side of the tank, it’s probably just condensation. Proper ventilation can fix that in a jiffy! A cracked toilet tank (see image below) can be more complicated—you may have to purchase an entirely new one. Other culprits might be a wax ring that no longer seals or a cracked toilet base. A Kansas City KS plumber will have to check out the toilet before thet can prescribe the right solution and get your toilet running at full capacity!

cracked toilet tank

Not Flushing

If your toilet isn’t flushing, you’ll want to check whether the handle is too loose or tight. The flush lever/lift arm, chain, flapper valve or connections may also be the problem. We can repair broken or bent lift arms and fix connections between the lift arm and chain. A toilet that won’t flush is an embarrassing predicament; Give us a call ASAP!

Noisy Toilet

Vanquish the noisy monster in your bathroom with the help of a Kansas City KS plumber! We’ve dealt with ghost flushing (cycling every few minutes or hours), the dreaded fill valve hiss (sounds like forced air), and water resonance (thumping when flushed). A common cause for noisy toilets is a water supply that isn’t fully opened. We can also disassemble and clean the toilet’s fill valves and replace the fill valve diaphragm seal if needed. For a more thorough breakdown of noisy toilets, check out this blog post from Fluid Master.

toilet fill valve in package

Contact Us

In addition to boilers, faucets and toilets, we can take care of low water pressure, re-piping, shut-off valves, water softeners, water heaters, sump pumps, drain cleaning, and garbage disposers! An Anthony PHC Kansas City KS plumber can make all your plumbing nightmares disappear. Contact us today!

Imagine the worst scenario possible: You come in after a fun afternoon playing in the snow, head into the bathroom for a warm shower and…nothing but freezing cold water. If this happens to you, we want you to be informed about how you can fix the problem and when to call in a professional to make sure things don’t get worse. In this post, we’ll explain the different types of water heaters, how water heaters work, how you can fix some problems yourself, and who to contact for water heater repair in Kansas City. It’s colder in KC than Antarctica right now—make sure you have the hot water to combat the cold.

kansas city forecast january 2018

Types of Water Heaters

Choosing the right water heater is imperative to your heater’s longevity and performance. If you pick a cheap hot water heater from the get-go, you’ll end up spending thousands in repair.

It’s important to check the ratings before making a purchase. The two ratings to look out for are the Energy Factor (ER), which tells you how efficient the system is, and the first-hour recovery/flow rate (EF). You want the EF number to be high, since that means you get more hot water in the first hour after opening the spigot. Tankless water heaters are a little different; lower groundwater temperatures might cut the flow rate in half. Use both of these ratings to determine whether you’re getting a good deal on a water heater or water heater repair in Kansas City.

rating factors

Conventional Storage Tank

You most likely have a conventional storage tank in your home. This insulated tank heats water and stores it until needed. If you need to relieve pressure that hits 150 psi or 210 degrees Fahrenheit within the tank, you can use the temperature and pressure relief valve. When working properly, your conventional storage tank should not be discharging any water from the valve. If you notice a water leak, it could be due to thermal expansion, excess pressure, or low temperature relief. These are all reasons to invest in water heater repair in Kansas City.

conventional storage tank

With natural gas water heaters, you won’t have to use as much energy as an electric water heater, thereby lowering costs. You’ll have to pay more upfront though, and there may be higher installation costs.

To properly care for your conventional storage tank, you’ll need to drain and clean it a couple times each year. You can expect to get 10-12 years out of your water heater if it’s well taken care of.

Tankless Heaters

Also called ‘on demand’, this type heats water as needed rather than storing the hot water in a tank. With intense bursts of heat against water-filled coils, the water is heated right when it’s needed. The flow sensors are activated when the faucet is opened, then the heater checks the incoming water temperature to calculate how fast the water should flow past the burners.  Much like natural gas, these water heaters have a higher up-front cost that’s compensated by lower bills. Not only are you saving money, but also helping out the environment!

tankless water heater

Make sure you determine how much water you’ll need before purchasing a tankless heater, as you’ll need a specific size to achieve a continuous flow of hot water. Size needs are dependent on how many machines you have that use water (ie: dishwasher, washing machine, tub, etc.) and how often these systems are used at the same time. We recommend this option for those who use natural gas to heat their water. These systems never run out of hot water, you save 30%-50% in energy costs over a conventional gas heater, AND they’re small enough to give you extra floor space. On the downside, there’s a lag of 3-8 seconds to get the burner going and get the water to the right temperature. As far as maintenance goes, you’ll need to descale your heater of minerals at least once a year. This process can be carried out by those who specialize in water heater repair in Kansas City.

Heat Pump

In this system, heat is transferred from the air or ground to the water using the heat-exchange capabilities of refrigerant. The refrigerant flowing through the heat pump system takes heat from the cold outside air and moves it into the system. From there, the stolen heat is distributed via air ducts. This process is accomplished using 60% less energy than typical electric water heaters. Energy bills are lower, but you’ll have a higher up-front cost. You’ll want to place the heat pump water heater somewhere in your home that isn’t too cold, and give it a 7-foot clearance from floor to ceiling (since the pump is on top). You’re heat pump may struggle when temperatures drop below freezing, in which case an auxiliary electric heating strip will kick in to finish the job (though this can be costly).

heat pump water heater


With Hybrid systems, also known as dual-fuel systems, an air-source hear pump taps into a gas furnace for backup heating instead of using a more costly electric heating system. You also have the ability to manually switch the fuel source between the two if you find that one is more cost effective. Keep in mind though that natural gas, propane and heating oil experience market fluctuations more than electricity, so it may be a riskier option.


It may seem like something from the future, but you can actually use roof-mounted solar panels to take in the sun’s heat and convert it into an anti-freeze type liquid. The closed-loop system funnels into the water tank and heats the water. These are going to produce the best results in the summer, when sunnier conditions provide extra energy. You’ll have to pay more on cloudy days, but a backup electricity or gas system should prevent you from freezing. To purchase and install a solar system, you could be waiting 10-30 years to make back your investment. Keep in mind though that there are federal and local rebates offered if you choose to go solar.

solar hot water heater


For those requiring a unit with more than 55 gallons that uses gas, condensing water heaters are the way to go. The tanks look similar to that of a conventional water heater; The main difference is that they collect the hot exhaust gases that typically leave through the flue and use this gas to heat the water in the tank. The gas is blown through a coil in the base of the unit and is then absorbed by incoming cold water when it flows around the coil. These are one of the most efficient water heaters (96% thermal) and you’ll never run out of hot water. The downside is that they’re a little pricier and require a gas line/venting reconfiguration (which can be done by those who specialize in water heater repair in Kansas City).

Water Heater Troubleshooting

Water Not Hot Enough

Before you do any troubleshooting, you need to make sure that the power to your water heater is turned off. This can be done by turning off the fuse or circuit breaker connected to the unit. If there’s no hot water being produced by the unit, the problem could be due to lack of power, a defect electric thermostat, or issues with the upper electric heating element.  You can check to see if it’s a power problem by following these steps:


  1. Reset any tripped circuit breaker/replace broken fuses (see below)
  2. See if power is being pumped into the water heater element thermostat
  3. Test the element and replace if broken
  4. If thermostat is getting power but still not working, try replacing it or other heater part

tripped circuit breaker

If the water is warm but not hot, you may have an undersized water heater that can’t accommodate the amount of water you’re needing heated at once. Other issues might be crossed hot and cold connections, a faulty heating element or the thermostat. You’ll know an undersized heater is to blame if the heater has less than 75% of its capacity as hot water. Rule out crossed connections by shutting down the water supply and turning on a hot water faucet. If you water still flows after this has been shut down, check for a crossed connection. When all else fails, call a professional for water heater repair in Kansas City.


This can be one of the most troublesome issues to fix, as water damage can be costly to repair. These leaks could be due to a broken temperature and pressure relief valve, too much pressure, a stuck valve, overheating, a leak from an overhead or close plumbing connection, loose bolts, or a leaking water tank. Follow these steps to identify and resolve the cause:


  1. Check the T&P valve by putting a container beneath the overhead pipe, opening the valve and flushing the pipe of debris. Continuous leaks after flushing require repair replacement.
  2. For excessive heat or pressure, lower thermostat, scan for loose pipe connections and use a tool to tighten any loose connections you encounter.
  3. Tighten any heating element bolts that seem loose
  4. For leaking storage tanks, new o-rings (see below) may be necessary. 


Odd Color or Smell

If the odor only occurs with hot water, the source is normally a reaction between the hot water heater’s anode rode and water with a high concentration of sulfates. The decaying sacrificial rod might be releasing hydrogen, giving off a rotten egg smell. For troubleshooting:


  1. Run the hot water for a couple minutes
  2. Flush out the tank.
  3. Use a mixture of 2 pints of 3% hydrogen peroxide and 40 gallons of water to treat the tank for two hours
  4. If water still smells odd, replace the anode rod with a new, zinc-alloy one that’s flexible.
  5. Worse comes to worst, you may have to replace the heater with a plastic-lined one

bad smells

For garlic smells, a dead pilot light may be your problem. Switch the gas valve off and wait until the smell has disappeared before relighting. If the smell persists, you’ll need to contact someone who knows their way around water heater repair in Kansas City.

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For water heater repair in Kansas City, contact us to get more information on how we can help!

If you’re the building manager for an apartment complex or business, you know how imperative it is to receive fast, reliable repairs. Our work reflects your reputation, so we seek to provide the best quality commercial plumbing in Kansas City. Our 24/7 availability allows us to fix the issue right when it’s noticed. Whether you’re looking for industrial sink repair or a quick fix for a clogged toilet in a public restroom, we’ve got you covered. In this guide, we’ll cover the common plumbing issues that affect commercial buildings and some preventative steps you can take to save money on repairs.

Here are a few of the most common problems with commercial properties:

  1. Leaks (check for water stains and puddles)
  2. Exposed piping with corrosion (discoloration)
  3. Unusually low water pressure
  4. Orange, rust-colored water (sediment)
  5. Toilets that don’t flush correctly
  6. Drainage issues with faucets

If you notice any of these issues, call a certified professional immediately to get the problem taken care of.

commercial plumbing in kansas city

Frozen Pipes

It’s that time of year again when the defroster runs on full blast and you dream of better days splashing around in the swimming pool. Freezing temperatures have made us dread going outside, but you shouldn’t have to dread frozen pipes. Commercial properties located in smaller structures or buildings that were previously used for residential purposes are particularly susceptible. You’ll want to pay mind to pipes that are exposed to severe cold, like water sprinkler lines, water supply pipes in unheated interior areas (garages), and pipes with little insulation that run along exterior walls.

frozen pipes in kansas city


When water gets cold, it expands. This expansion within your pipes can cause them to break. It’s much easier to prevent frozen pipes than to repair broken pipes, so follow these steps to save yourself some trouble:

  1. Add insulation (pictured below) to areas of pipe that are exposed to prolonged periods of freezing temperature (pipe sleeves, UL-listed heat tape, or heat cable).
  2. Add insulation to hot and cold water pipes in unheated areas where water supply lines are located (Bonus Tip: If you’re thrifty, you can use ¼” of newspaper to provide pipe insulation).
  3. If you don’t have children that might tamper with harmful cleaners and chemicals left under the sink, open the kitchen and bathroom cabinet doors to circulate the warmer air inside.
  4. When the weather gets particularly chilly, allow a steady drip from faucets served by exposed pipes. The moving water can keep the pipes from freezing.
  5. Keep the thermostat at the same temperature during the day and night.
  6. If you know you’ll be gone for an extended period of time during a cold weather season, leave the heat on in your home and set the temperature to 55 degrees or higher.

pipe insulation

By following these preventative measures, you can save thousands on commercial plumbing in Kansas City.

Natural Gas Lines

Though natural gas lines are generally reliable, they can struggle under extreme pressure. Common issues include gas leaks and loss of pressure, both of which require immediate attention. Unresolved gas leaks can have extreme consequences, like fire explosions or carbon monoxide poisoning. Trust us—it’ll make your day at the office MUCH worse. These gas leaks can be caused by gas appliances and piping that hasn’t been properly fitted or has cracks.  Regular inspections ensure you catch the leaks before they endanger the health of your tenants.

Water Lines

Since commercial buildings access a HUGE amount of water, your commercial water lines are constantly in use. Clogs and burst pipes can disrupt a business and force tenants to reconsider their housing choice. Our expert technicians know how to clean out pipes and address repeat issues to see what the cause is. Shoddy installation might be the culprit, in which case we can re-install the pipes to ensure you don’t waste money fixing the problem over and over again.

Isolating Waste Water

To prevent waste water from mixing with the potable water supply, backflow prevention is necessary. The waste water collection system is the main part of this prevention strategy, which is why municipalities require that commercial properties show annual proof that their system is working correctly. Backflow prevention is closely interlinked with water pressure. While water is normally maintained at a specific pressure to allow easy flow from the tap/ shower/other fixture, this may be hindered or reduced when a water main bursts, your pipes freeze or there is an unexpectedly high demand for water. When this pressure is reduced, contaminated water from soil or storage can sneak into the system. Without a proper backflow prevention device fighting this contamination, your water could start tasting funny…

backflow prevention

Drain Cleaning Maintenance

The most common commercial plumbing problems we come across are clogged drains in public restrooms, faulty industrial sinks in restaurants, and issues with floor drains in warehouses. All of these issues could be prevented with proactive drain cleaning from commercial plumbing in Kansas City. Instead of just opening pipes, our expert plumbers fully clean out the pipe (utilizing video cameras if needed). The main sewer line may be to blame for your clog. At the root of the problem is normally water-seeking roots (haha…get it?) that can break through the line and block drain flow. We can cut away the roots to get your drains in working condition again. With clogged toilets, we utilize a special tool that removes the blockage and hugs the inside of the pipe to clean away grime.

Hidden Leaks

Though you may not be dealing with bathtub leaks in your commercial building, you WILL deal with leaky faucets and running toilets. Sure, some problems can be remedied with a simple silicone seal, but other times a complete part replacement is necessary. Hidden leaks are the worst, because they destroy your plumbing infrastructure without you even noticing at first. You may see negative effects on the piping, walls, ceiling or slab covering the pipe due to a hidden leak. You don’t have to wait until the water breaks through the slab’s surface or walls to detect a hidden leak; Just keep an eye out for these clues!

  1. Warm spots on your floor even though you don’t have heated flooring
  2. Moisture leaks may cause mold growth or mildew smells within your home
  3. A sudden increase in your water bill even though you aren’t using more than usual
  4. Water stains on floor, baseboards, walls and ceiling (pictured below)
  5. Hearing water running though the pipes in the wall when the water isn’t turned on

water stains

Apartment Problems

One of the most frustrating things as a building manager or owner is when tenants cause plumbing issues by using their fixtures improperly. To ensure you don’t have to pay for their mistakes, you should communicate with tenants to let them know best practices when dealing with toilets and faucets. Hopefully, they have enough common sense and respect for their building to abide by these rules. You can post signage in bathrooms and break rooms that clearly lays out what can’t be flushed down the toilet or rinsed down the sink. You can even send out an email if it becomes a repetitive problem. Prohibited toilet items include:

  • Kleenex
  • Tampons
  • Sanitary napkins
  • Paper Towels
  • Tissue paper
  • Unused pharmaceuticals

don't flush sign

Items that should not be disposed down your drain include:

  • Fats, oils and greases
  • Large chunks of garbage
  • Cat litter
  • Metals, wood, straw or grass
  • Plastics
  • Corrosive substances
  • Flammable or explosive liquids
  • Paint, stains, and thinners
  • Poisonous and hazardous waste
  • Fertilizers, herbicides and pesticides

Fixing apartment building plumbing problems isn’t just a nuisance; It’s also a potentially expensive endeavor. Since repair and damage can affect multiple tenants, you need to get professional help as quickly as possible. You don’t want to deal with leaks that come down through multiple units or a pipe burst that requires water shut off for an entire building. Take preventative steps to keep your plumbing running smoothly, like routine maintenance from companies that specialize in commercial plumbing in Kansas City.

Building Codes

Building codes are meant to ensure the safety of everyone within the building, so it’s important that your plumbing follows these regulations. Fresh water and sanitary sewage disposal are basic requirements that can result in heavy fines if not implemented. If violations are especially severe, you could face project termination or delay until the issue is sorted out. Codes aren’t just there to make your job harder; they also protect property owners who hire contractors to perform professional services on their property. It holds contractors to a minimum quality. Breaking building codes may require assistance from commercial plumbing in Kansas City, so give us a call if you need help passing inspection.

building codes

Who Choose Us?

If you require commercial plumbing in Kansas City, we’re your guys. We have the correct contractor’s license to deal with commercial properties, our technicians receive 100 hours of training each year, and we have experience with industrial systems. As a larger company with a stellar reputation in Kansas City, we can handle any plumbing problem that comes our way. Give us a call!