I met with several different companies to have my air conditioner replaced over the summer. Anthony was not the cheapest but I trusted the salesman and appreciated his professionalism, I was also sold on their guarantee. Turns out I needed to hold them to their guarantee. I had a few issues with the air-conditioner not cooling to my expectations or how it was described. Anthony came out several times finally replacing the outside unit. Not once did Anthony make me feel like I was one of "those" customers. They listened to me, they were always polite and they were determined to get it right. After replacing the unit with the proper one I was living in "cool" city. Even with the issues that came up I would still rate Anthony a 10 out of 10. They did what they said, they stood by their guarantee. Above all this one of the most important things to me. To any other competitors out there who want to get it right, do what Anthony heating and cooling does. They are first class customer experience company.